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Pricing & Growth Share

Pricing & Growth Share

A base fee, plus a share of the margin we help create.

We keep pricing simple and tied to your success. You pay a predictable monthly base fee for the team and platform. On top of that, we earn a Growth Share only when your contribution margin grows above an agreed baseline and your margin rate holds. If we grow sales by giving away margin, we earn nothing extra.

Starting points

Engagement tiers.

We work with businesses of all sizes, from those just getting started to brands doing $50M+ that want to scale to $100M+. Your exact base fee depends on channels, catalog size, contact volume and the modules you choose. It is confirmed in writing after the diagnostic.

Launch, from
$4,500/month

For businesses just getting started or growing toward $2M online revenue that want a dependable core operation.

  • Ecommerce operations and site management
  • Email and SMS lifecycle
  • Hybrid AI + human customer service
  • Daily brief and weekly scorecard
  • Monthly review with a Commerce Lead
Most chosenGrowth, from
$9,000/month

For $2M to $10M brands growing across DTC, marketplaces and social.

  • Everything in Launch
  • Performance marketing (media at cost)
  • Marketplace or TikTok Shop management
  • Promo calendar and merchandising
  • CRO testing program
  • Growth Share eligible
Full Division, from
$18,000/month

For established brands from $10M up to $50M+ that want the whole ecommerce division run by one team.

  • Everything in Growth
  • Dedicated Commerce Lead and pod
  • All marketplaces and live shopping
  • Forecasting, insights and trend prediction
  • Board-ready monthly reporting
  • Growth Share eligible
À la carte modules, from
$1,500/month

Any single capability, added to your in-house team. Most modules start between $1,500 and $3,500 per month.

Customer service, from
$2.50/resolved ticket

Or dedicated agents from $14 per hour, including QA, training and management.

Profitability diagnostic, from
$5,000 one-time

Two weeks. Fully credited against your first three months if you engage.

Brands doing $50M+ that want to scale to $100M+, and multi-brand portfolios, receive a custom quote. All prices in USD and exclude media spend, software subscriptions, 3PL and carrier costs, which you pay directly at cost.

The Growth Share

We win when your profit grows, not just your sales.

The Growth Share applies to Growth and Full Division engagements and to turnaround programs. It is designed so that our incentive and yours are the same: more contribution margin dollars, at a healthy margin rate.

How it is calculated

  1. Agree the baseline

    During onboarding we agree, in writing, your trailing-12-month contribution margin dollars and margin rate, adjusted for seasonality and any known one-offs.

  2. Measure each quarter

    Each quarter, actual contribution margin is calculated from your own Shopify, marketplace, ad platform and finance data, using the definitions we agreed.

  3. Apply the profit gate

    If your contribution margin rate for the quarter is below the baseline rate, no Growth Share is due, regardless of revenue growth.

  4. Share the increment

    If the gate is passed, we earn 10% of contribution margin dollars above the baseline for that quarter.

Growth Share = 10% x (Actual CM - Baseline CM) only if Actual CM rate >= Baseline CM rate CM = Net revenue - COGS - fulfillment - payment & platform fees - marketing - returns cost (before Go Virtual fees)

Terms that protect you

  • Profit gate: no share on growth bought with lower margin
  • Annual cap: Growth Share in a contract year never exceeds that year's base fees
  • No clawbacks or minimums: a below-baseline quarter simply earns no share
  • Your data, your books: calculated from your systems, reviewed jointly, statement provided
  • Paid quarterly, trued up annually
Worked examples

The math, in plain numbers.

Illustrative annual figures for a hypothetical brand, to show how the Growth Share behaves.

Metric Baseline year Scenario A: profitable growth Scenario B: growth that dilutes margin
Net revenue $8,000,000 $9,750,000 $10,000,000
Contribution margin rate 15.0% 16.0% 13.0%
Contribution margin dollars $1,200,000 $1,560,000 $1,300,000
Incremental margin – $360,000 $100,000
Profit gate (rate ≥ 15.0%) – Passed Failed
Go Virtual Growth Share – $36,000 $0
Brand keeps of the increment – $324,000 (90%) $100,000

In Scenario B revenue grew more, but by sacrificing margin rate: each dollar of sales now earns less. That is the outcome the profit gate exists to discourage, so we earn nothing on it.

Shared-Risk option

Prefer more skin in the game?

For brands that want a lower fixed cost, the Shared-Risk plan reduces the base fee by up to 20% in exchange for a 15% Growth Share. The same profit gate and annual cap apply.

Metric Standard Shared-Risk
Base fee 100% Up to 20% lower
Growth Share 10% of incremental CM 15% of incremental CM
Profit gate Yes Yes
Annual cap Base fees for the year Base fees for the year
Commercial terms

Simple and fair.

  • 90-day initial term, then month-to-month with 30 days' notice
  • One-time onboarding fee, scoped in the proposal
  • Media, software, 3PL and carrier costs billed to you directly at cost, with no markup
  • No inventory purchases, no revenue share on your existing baseline
  • All accounts, data, creative and code remain yours
  • Add or remove modules on 30 days' notice after the initial term

Get your quote.

The diagnostic ends with a written proposal: your base fee, your proposed baseline and Growth Share terms.